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-   -   how to restore old account? (https://www.trekearth.com/forums/showthread.php?t=958609)

federici 11-09-2018 11:42 AM

how to restore old account?
 
Hi there, I would like to ask to the moderator how to start again my old account, federico ce, because since 3 months I have no access to it due to the impossibility to restore the password, in fact the old e mail I used many years ago to start the account now is not in use anymore so there is no way to restore a new password as requested, I opened new account but all my photos are in the old one and it would be a shame to lose it, thanks for the help
Federico

Porteplume 11-09-2018 04:50 PM

Hallo Federico,

I need you to send me a new email address by clicking on “contact” on my intro page. NB: It may not be the email address you are using now for your newest account.
Then I will change your email on your “old account” and send you a “password reminder”.

Amicalement,
Viviane

Porteplume 11-10-2018 06:25 AM

Hello Federico,
You should have received a reminder by now...
Let me now when it works.

Amicalement,
Viviane

Porteplume 11-12-2018 12:59 PM

Hallo Federico,
Have you been able to log on your old account yet?

Viviane

Igollo 03-07-2019 10:17 AM

Could you do the same for me please, Porteplume?

Porteplume 03-07-2019 05:26 PM

Hi Mark,

I can but I need you to send me a new email address by clicking on “contact” on my intro page.
* NB: It may not be the email address you are using now for your newest account.

Then I will change your email on your “old account” and send you a “password reminder”, what is the name you used on your “old” account?

Greetings,
Viviane


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