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-   -   ATTENTION: read existing feedback threads BEFORE posting a new one (https://www.trekearth.com/forums/showthread.php?t=931157)

IBobi 03-03-2015 02:33 AM

ATTENTION: read existing feedback threads BEFORE posting a new one
 
If your problem already exists in a thread, just ADD your report to the ohers; if you create a new thread of a problem that has already been reported, it will slow down the resolution process.

Thank you

photoray 03-05-2015 04:29 PM

Posting photos problems ?
 
Dear IBobi,

I would suggest encouraging more than just one response to a problem. You should be able to read all responses, to help in TE's analysis of problems. It would require analytical reading to help with checking out problems whether real or issue oriented.

Sincerely,
Ray Anderson

PS: I am unable to post photos once again, after a one day reprieve.....:cool:

Didi 03-05-2015 07:16 PM

Quote:

Originally Posted by photoray (Post 1271090)
Dear IBobi,

PS: I am unable to post photos once again, after a one day reprieve.....:cool:

So am I impossible to upload with Google Chrome or Firefox
Cheers

photoray 03-07-2015 03:57 PM

Unable to post photos to TE
 
Dear TE:

Once again on March 7th, I am unable to post photos to TE.
Yesterday I was able to post, then the day before the opposite - no posting capable.

Sincerely,
Ray Anderson

CLODO 03-13-2015 01:23 PM

posting????
 
unable to post a picture with firefox, the old TE advert replaces my picture! very frustrating
the problem is now existing for a month!

Impossible to se the other TE pictures, the thumbnail is OK but not the main post

H E L P

willperrett 03-13-2015 04:07 PM

Problems
 
Truly frustrating. I have refused to post or critique until these problems are sorted. I shudder to think of the number of members TE is losing as a result of these ongoing issues. I am certainly considering moving to another site. Why is it taking such a long time? As Claude says it's the best part of a month now. At the very least, an updated explanation/progress report would be in order. HELP!!

Porteplume 03-15-2015 01:29 PM

Bonjour Claude,

J´ai juste enlevé les ´Mad` et les !!!

La situation est ennuyante pour tout le monde, je le reconnais, mais il faut cependant éviter les signes de mécontentement, les points d´exclamations et les majuscules, tout ce qui, en langage internet, représente des comportements inacceptables sur un forum.
Tout le monde a le droit de s´exprimer mais avec tact...

Amicalement, Viviane

Didi 03-15-2015 07:48 PM

smiley
 
Alors il faut supprimer les smileys :D

Keitht 03-15-2015 09:43 PM

Quote:

Originally Posted by photoray (Post 1271090)
Dear IBobi,

I would suggest encouraging more than just one response to a problem. You should be able to read all responses, to help in TE's analysis of problems. It would require analytical reading to help with checking out problems whether real or issue oriented.

Sincerely,
Ray Anderson

PS: I am unable to post photos once again, after a one day reprieve.....:cool:

It's not being suggested that people don't post information about problems, just that they check for an existing thread on their problem and add their comment to that one rather than creating a fresh topic.

willperrett 03-16-2015 12:09 PM

Problems
 
Still no response from mods or tecchies (apart from a whinge about Claude's understandable frustrations). What about some useful feedback? The lack of information is nearly as frustrating as the issues themselves...

Will

willperrett 03-21-2015 10:49 AM

problems
 
Hello!!
Is anybody out there??

Porteplume 03-21-2015 12:02 PM

Quote:

Originally Posted by willperrett (Post 1271505)
Hello!!
Is anybody out there??

Hello Will,

I thought (almost?) everything was fixed now... Do you still have a problem?

Regards - Viviane

Keitht 03-21-2015 12:06 PM

Quote:

Originally Posted by willperrett (Post 1271297)
Truly frustrating. I have refused to post or critique until these problems are sorted. I shudder to think of the number of members TE is losing as a result of these ongoing issues. I am certainly considering moving to another site. Why is it taking such a long time? As Claude says it's the best part of a month now. At the very least, an updated explanation/progress report would be in order. HELP!!

I can't disagree with the sentiment expressed Will. No consolation I know, but it is just as frustrating for the Mods. We have no control over what the techies do to the site but have to field the complaints and try to placate the members.
Far too often techies seem to make changes with no testing before application to the live environment and then they seem to have little interest in fixing the new problems they have created.

bbarna 03-21-2015 02:05 PM

Quote:

Originally Posted by Porteplume (Post 1271507)
Hello Will,

I thought (almost?) everything was fixed now... Do you still have a problem?

Regards - Viviane

Yes I do, the two pictures I uploaded, and did not get to my gallery because “invalid title” are still there in thumbnail forms as additional pictures by bbarna, when I view my last successfully uploaded picture. I asked you to remove them on Feb. 25, and you replied that you can not remove it, but hope that the administrator will do so soon. I am still waiting, my original request was moved to somewhere where nobody can see it.

Regards,
Barnabas

Porteplume 03-21-2015 03:36 PM

OK, Thank you Barnabas and sorry for the delay, I may have replaced your request to the wrong forum, I don't know anymore, there were too many threads open at the same time... :(

Now I'll ask Paul to have a look at your question again...

Amicalement - Viviane

willperrett 03-22-2015 02:04 PM

Problems
 
Thanks to Keitht for your reply. I'm hoping that the tecchies are finally getting to grips with the problems. In response to Porteplume: the fact that the home page hasn't been refreshed/changed for the best part of a month, when it used to change very regularly makes me think that though things are improving, we are not yet back to where we should be.

Regards

Will

IBobi 03-24-2015 12:51 AM

Quote:

Originally Posted by willperrett (Post 1271539)
Thanks to Keitht for your reply. I'm hoping that the tecchies are finally getting to grips with the problems. In response to Porteplume: the fact that the home page hasn't been refreshed/changed for the best part of a month, when it used to change very regularly makes me think that though things are improving, we are not yet back to where we should be.

Regards

Will

http://www.trekearth.com/

This page?

IBobi 03-24-2015 12:52 AM

Tech believes photo uploading issues -- including the TE logo issue -- to be resolved now. Please let me know if not.

If someone would put together a list of the remaining issues (if any), that would help!

IBobi 03-24-2015 12:54 AM

Quote:

Originally Posted by bbarna (Post 1271510)
Yes I do, the two pictures I uploaded, and did not get to my gallery because “invalid title” are still there in thumbnail forms as additional pictures by bbarna, when I view my last successfully uploaded picture. I asked you to remove them on Feb. 25, and you replied that you can not remove it, but hope that the administrator will do so soon. I am still waiting, my original request was moved to somewhere where nobody can see it.

Regards,
Barnabas

Which photos do you need removed?

willperrett 03-24-2015 09:13 AM

Problems
 
IBobi asked:
http://www.trekearth.com/
This page?

Yep: that's the one!

Will

bbarna 03-24-2015 03:17 PM

Quote:

Originally Posted by IBobi (Post 1271594)
Which photos do you need removed?

I uploaded them as 'B5B22T11a' and 'B5B22T11' jpg files. They did not go to my gallery but show up in thumbnail form, as my pictures. When I click on them I get a message that The requested page was not found at TrekEarth.

bbarna 03-27-2015 03:03 PM

Quote:

Originally Posted by IBobi (Post 1271594)
Which photos do you need removed?

These are the two pictures I am asking you to remove because they are links to not existing pictures

<a
href="http://i1.trekearth.com/photos/147657/b5b22t11_s2_.jpg">i1.trekearth.com/photos/147657/b5b22t11_s2_.jpg</a>

<a
href="http://i1.trekearth.com/photos/147657/b5b22t11a_s2_.jpg">i1.trekearth.com/photos/147657/b5b22t11a_s2_.jpg</a>

Regards
Barnabas

IBobi 03-27-2015 09:06 PM

Quote:

Originally Posted by bbarna (Post 1271693)
These are the two pictures I am asking you to remove because they are links to not existing pictures

<a
href="http://i1.trekearth.com/photos/147657/b5b22t11_s2_.jpg">i1.trekearth.com/photos/147657/b5b22t11_s2_.jpg</a>

<a
href="http://i1.trekearth.com/photos/147657/b5b22t11a_s2_.jpg">i1.trekearth.com/photos/147657/b5b22t11a_s2_.jpg</a>

Regards
Barnabas

Where are they on TE? Those are not links to pages, just files...

bbarna 03-28-2015 04:10 PM

Quote:

Originally Posted by IBobi (Post 1271703)
Where are they on TE? Those are not links to pages, just files...

Here is how those thumbnail pictures are used as links on TE

<a href="/gallery/North_America/Canada/Central/Ontario/photo1488293.htm"><img src="http://i1.trekearth.com/photos/147657/b5b22t11_s2_.jpg"

In my previous mail I tried to put a link to them, just to show you where they are. Apparently it did not work. I thought the img src definition will tell you where they are

IBobi 03-31-2015 02:54 AM

I guess my question is, if these images are not appearing on TE, why do you want them deleted? Nobody can get to them from TE.

bbarna 03-31-2015 09:02 PM

Quote:

Originally Posted by IBobi (Post 1271788)
I guess my question is, if these images are not appearing on TE, why do you want them deleted? Nobody can get to them from TE.

Yes, they appear on TE, as I described in my earlier posts, if someone views my last posted picture he/she will see on the page these pictures under the heading: "Additional Photos by Barnabas Bozoki (bbarna)", and when one clicks on them comes the message that there is no such picture. So your software is pretty bad, creating these bad links.
So my question is this, is it too hard for you to remove these pictures? I have been asking for it more than a month now.

IBobi 04-01-2015 02:13 AM

Quote:

Originally Posted by bbarna (Post 1271802)
Yes, they appear on TE, as I described in my earlier posts, if someone views my last posted picture he/she will see on the page these pictures under the heading: "Additional Photos by Barnabas Bozoki (bbarna)", and when one clicks on them comes the message that there is no such picture. So your software is pretty bad, creating these bad links.
So my question is this, is it too hard for you to remove these pictures? I have been asking for it more than a month now.

Here is the problem: our technicians are the ones who would need to remove the photos. And they are currently busy trying to figure out issues that are affecting many users on Trek sites. So there is not the time for dealing with two individual photos at the moment. I'm sorry. Maybe once things settle down.

bbarna 04-15-2015 03:45 PM

Quote:

Originally Posted by IBobi (Post 1271808)
Here is the problem: our technicians are the ones who would need to remove the photos. And they are currently busy trying to figure out issues that are affecting many users on Trek sites. So there is not the time for dealing with two individual photos at the moment. I'm sorry. Maybe once things settle down.

I hope things will settle down soon, and your busy technicians will have 5 minutes to remove the bad links from my gallery.


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