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-   Forum Feedback and Support (https://www.trekearth.com/forums/forumdisplay.php?f=16)
-   -   what is this? (https://www.trekearth.com/forums/showthread.php?t=957169)

jmdias 08-05-2018 08:28 AM

what is this?
 
Hello:

I noticed a prase when I sign in:

"Please validate your email address on login. A future password reset may be required."

how I can validade my email? it is the same during years. why I should do that?

take care

jorge

IBJoel 08-06-2018 09:03 PM

Hi Jorge. That's a new one. Could you please attach a screenshot of what you're seeing?

jmdias 08-07-2018 07:51 PM

image
 
Hello:

I got the image but I can't send it for e-mail. it returns to the sender. how can I send it to you ?

take care

jorge

IBJoel 08-08-2018 02:38 PM

Jorge,

You can either attach it here (use the paper clip icon in the post tools) or just email it to me directly: joel.morris@internetbrands.com

jmdias 08-14-2018 08:25 AM

what is this?
 
1 Attachment(s)
Joel

I sent you an e-mail and I tried to send an image to you in this link.

take care

jorge

IBJoel 08-14-2018 05:42 PM

Hi again Jorge,

Yes, I get this too. I will ask tech what it is, but it shouldn't prevent you from logging in or anything. You can ignore it.

jmdias 08-14-2018 11:21 PM

what is this ?
 
Joel

thanks for the answer.

take care

jorge

brendanlo 08-20-2018 05:27 PM

Hello, I can speak to this point. In the future, those who have not logged in for a while will be required to do a password reset. If you have logged in recently, you should be OK.

see the page mytrek.php

and make sure that's your email address to which you have access. Thanks, BL

IBJoel 08-21-2018 04:35 PM

Brendan (above) is one of our techs, for anyone confused by what is going on there.

brendanlo 08-21-2018 06:19 PM

Thank you Joel.

For the TE users, we are deploying new servers for TE that will ensure long-term compatibility for the site. Thank you for your time and support. Brendan


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