how to restore old account?

  • Hi there, I would like to ask to the moderator how to start again my old account, federico ce, because since 3 months I have no access to it due to the impossibility to restore the password, in fact the old e mail I used many years ago to start the account now is not in use anymore so there is no way to restore a new password as requested, I opened new account but all my photos are in the old one and it would be a shame to lose it, thanks for the help
    Federico
  • Hallo Federico,

    I need you to send me a new email address by clicking on “contact” on my intro page. NB: It may not be the email address you are using now for your newest account.
    Then I will change your email on your “old account” and send you a “password reminder”.

    Amicalement,
    Viviane
  • Hello Federico,
    You should have received a reminder by now...
    Let me now when it works.

    Amicalement,
    Viviane
  • Hallo Federico,
    Have you been able to log on your old account yet?

    Viviane
  • Could you do the same for me please, Porteplume?
  • Hi Mark,

    I can but I need you to send me a new email address by clicking on “contact” on my intro page.
    * NB: It may not be the email address you are using now for your newest account.

    Then I will change your email on your “old account” and send you a “password reminder”, what is the name you used on your “old” account?

    Greetings,
    Viviane