Forums


Go Back   The TrekEarth Forums > TrekEarth Forum Home > Forum Feedback and Support

Notices

Reply
 
Thread Tools Display Modes
  #1  
Old 01-16-2012, 03:19 PM
WhoIsSasha WhoIsSasha is offline
TE Newbie
 
Join Date: Oct 2005
Posts: 5
Default username change

Hello,

I read in the TrekEarth FAQ that it was possible to request a one-time username change, by emailing questions@www.trekearth.com.

I did this last week, but the email bounced after 3 days (www.trekearth.com (1): Connection timed out). I then tried to address questions@trekearth.com. This email has not bounced, but I have not gotten a reply, and my username has not been changed.

I am wondering if there is a new email address I should be using, or if there is a better way to request a username change?

Thanks very much for any info or help you can offer,

-Sasha Borodin
Reply With Quote
  #2  
Old 01-16-2012, 03:58 PM
Porteplume's Avatar
Porteplume Porteplume is offline
Moderator
 
Join Date: Feb 2003
Location: Tholen - Holland
Posts: 6,519
Send a message via Skype™ to Porteplume
Default

Hi Sasha,
You are on the right forum to get that change...
I think that Paul, our Head Admin, will give you a reply as soon as possible.

Regards - Viviane
__________________
Amicalement...
Reply With Quote
  #3  
Old 01-16-2012, 04:06 PM
WhoIsSasha WhoIsSasha is offline
TE Newbie
 
Join Date: Oct 2005
Posts: 5
Default

Thanks Viviane!

Should I go ahead and provide the details of the change, or wait for a private message from one of the admins?
Reply With Quote
  #4  
Old 01-16-2012, 04:25 PM
Porteplume's Avatar
Porteplume Porteplume is offline
Moderator
 
Join Date: Feb 2003
Location: Tholen - Holland
Posts: 6,519
Send a message via Skype™ to Porteplume
Default

You also may write to Paul: paul.obrien@internetbrands.com

Viviane
__________________
Amicalement...
Reply With Quote
  #5  
Old 01-16-2012, 04:58 PM
IBobi IBobi is offline
Administrator
 
Join Date: Mar 2011
Posts: 376
Default

Thanks Viviane -- Sasha I will pass this request on to Roger, who handles Customer Service requests such as name changes.

Paul
Reply With Quote
  #6  
Old 01-16-2012, 05:00 PM
WhoIsSasha WhoIsSasha is offline
TE Newbie
 
Join Date: Oct 2005
Posts: 5
Default

Thank you all!
Reply With Quote
  #7  
Old 01-17-2012, 05:48 PM
WhoIsSasha WhoIsSasha is offline
TE Newbie
 
Join Date: Oct 2005
Posts: 5
Default

Paul/Roger,

Here are my details:

current username: WhoIsSasha
requested change: InaLandFarAway

I can provide my password if needed via PM or email.

Thanks,

-Sasha Borodin
Reply With Quote
  #8  
Old 01-30-2012, 09:57 PM
IBobi IBobi is offline
Administrator
 
Join Date: Mar 2011
Posts: 376
Default

It's done :)
Reply With Quote
  #9  
Old 01-30-2012, 10:21 PM
IBobi IBobi is offline
Administrator
 
Join Date: Mar 2011
Posts: 376
Default

Sorry Sasha -- we're going to have to change it back for the time being because it's not working properly.

I'll update you.
Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 02:07 AM.



explore TREKEARTH